WordPress Care Plans
Move your business forward while we take care of your WordPress websites!
Software Updates
WordPress core, themes, and plugins are regularly updated so that your website is updated with all the latest security patches and new features.
Security Protection
The WordPress platform currently powers 40% of the web, and it continues to grow at an astonishing rate. Therefore, it is a prime target for hackers. Our care plans ensure that all websites are secure, scanned, and malware-free.
Support
Our WordPress technical support team debugs and identifies all website issues resulting from any updates and fixes them for you.
Monthly Reports
Our monthly reports will tell you what’s been taken care of to keep your website running smoothly and efficiently.
Standard
- Managed WordPress Updates – Monthly
- Cloud Backups – Daily
- Website Edits or Fixes per Month – 30 minutes
- Daily Security & Malware Scan
- Advanced Firewall & Security
- Detailed Monthly Reports
- Responsive Support
- Performance Optimisation
- 24/7 Uptime Monitoring
- Website Staging Environment
- Staging Update Testing
- Daily Performance Scan
Advanced
- Managed WordPress Updates – 2 weekly
- Cloud Backups – Daily
- Website Edits or Fixes per Month – 40 minutes
- Daily Security & Malware Scan
- Advanced Firewall & Security
- Detailed Monthly Reports
- Responsive Support
- Performance Optimisation
- 24/7 Uptime Monitoring
- Website Staging Environment
- Staging Update Testing
- Daily Performance Scan
Premium
- Managed WordPress Updates – Weekly
- Cloud Backups – Daily
- Website Edits or Fixes per Month – 50 minutes
- Daily Security & Malware Scan
- Advanced Firewall & Security
- Detailed Monthly Reports
- Performance Optimisation
- 24/7 Uptime Monitoring
- Website Staging Environment
- Staging Update Testing
- Daily Performance Scan
- Responsive Support
FAQs
What is the procedure for making monthly payments?
A service called Stripe is used to collect payments. This makes it possible for us to accept debit and credit card payments. As a customer, you can also decide to save your card information so that your billing each month is automated and minimizes any service interruptions.
What if I decide to cancel?
We do not bind you to a contract. You have complete control over your plan and have the option to cancel at any time. You can upgrade, downgrade, or cancel your subscription at any time.
Can I use my own hosting?
Of course! Our clients use a variety of hosting firms, and we will also be happy to recommend hosting that meets your requirements.
Do you offer WooCommerce site support?
Yes, but in order for advanced functionality websites, like Woocommerce, to work properly and remain secure, they require our premium WordPress care plan with real-time backups.
We will also be able to use our premium plan with other websites that have advanced functionality, including community WordPress sites, websites for courses, and WordPress websites with dynamic content.
What happens if the website is hacked?
Your website should not be hacked with all of our safeguards in place. However, in technology, there is no such thing as a 100% guarantee.
If your website is hacked, we will clean it up and fix the problem at no cost.
Only those who had a WordPress Care Plan prior to the hack are eligible for free hack cleanup. Hack cleanups cost £99 if you don’t have a plan.
Do you use a staging site when you make changes?
Updates on live sites are a routine feature of the STANDARD support plan. To enable this feature, you must upgrade to the ADVANCED or PREMIUM plan. We will notify you after the updates have been completed for your review and approval, and the updates will then go live.